How Do I Leave a Review on Groupon
Groupon caustomer service
The but way to contact Groupon's representative it'due south through chat or e-mail, the person backside the chat doesn't have power to solve the problem. I purchased a service through Groupon on April 09 and two weeks I tried to cancel the order. I found out that I can't receive my coin back because it's more than iii days since I purchased the service. Actually??? There is no options just except their Groupon bucks. Lesson learned, never buy anything on Groupon.
I ordered Seaworld Orlando tickets off…
I ordered Seaworld Orlando tickets off Groupon and never received the deal. My cousin used her card to gild off my account as she was paying for the tickets and didn't take a Groupon business relationship. Between the 2 of us we spoke to literally seven different agents because nosotros had to keep contacting them over and over with no resolution. They would tell her I needed to contact them and when I contacted them, they would tell me she needed to contact them. The whole experience was like a dog chasing information technology's tail. We concluded upward having to purchase tickets off the actual Seaworld website to go and Groupon refused to refund the money maxim it stated all sales were final even though we never received the Groupon to utilise. Essentially we were screwed out of $300
Iv had horrendous time trying to become…
Iv had horrendous fourth dimension trying to go refund .I thought to become to trading standard .4 receipt that I returned item as it wasnt as described.10 days of messages no refund no assist..horrible experience .
Bought a Groupon for a facial
Bought a Groupon for a facial when I called to make the engagement the owner said she hadn't used Groupon for 15 years. There is no way to speak with anyone without giving your credit card information. I have deleted the app and will never purchase annihilation from Groupon again
Groupon needs to be shut down
Groupon needs to be shut down. I did a deal on Groupon and I got way too many clients and half the clients didn't know if they want to make an appointment or not when they ring to book appointment. What a nightmare. Groupon attracts a lot of clients who have no interest in your business. These clients are just out to get a bargain. The quality is low. I find the Groupon clients are no good.And when I asked Groupon to take my deals down, they haven't and so far so my side by side move is to get see my solicitor.
I gave a one star review but if I could
I gave a i star review but if I could I would requite no stars due to the inconvenience that I experienced during this transaction.
I bought iii tickets to attend Jurassic Quest in Bristol Tennessee. The tickets per Groupon were listed for Mar 11-xiii 2022, but the actual date for the quest was Mar 18-20 2022.
The dates that Groupon posted was wrong and they would not give my coin back or practise annihilation to resolve the upshot. The unabridged transaction seemed like a scam due to Groupon posting the tickets for the incorrect date and so non being able to come to any resolution for their mistake.
It took most ii weeks for Groupon to even understand the issue. And even so they did understand, they not accomplish out to me. I was always the i reaching out and trying to go this resolved. Groupon stated "There is zilch we can do." Nonetheless, Existence such a big establishment it is hard for me to accept that Groupon had no way of making this right. Even reaching out to the merchant there was no resolution. I pressed further considering if this is happening to me imagine the thousands or fifty-fifty possible millions of users that are being scammed and taken advantage of by this company. They eventually gave me Groupon bucks after I pressed and pressed well-nigh the issue, had I not done this they would take kept my coin,however, giving me Groupon bucks was not satisfactory. I at present feel tied downward and obligated to use a service that I experience had taken advantage of me and my time. I would rather have my difficult earned coin dorsum.
I could understand if this was a small business and if their processes was new, however Groupon was established in 2008. The unprofessional experienced and the lack of client service has really shown me the kind of business this visitor truly is.
I would not recommend Groupon to anyone. I will make certain to tell anybody my story so they know my experience with Groupon.
I tin't believe that when u go to a…
I can't believe that when u go to a alive chat they don't respond once u ask them to really look into something horrible service u need to read ur chats
NEVER Buy GROUPON
I bought an detail by error left in basket when purchased something else. It has taken so many messages with Groupon to request render characterization. Absolutely no response from seller. Groupon cannot refund me on merchant, just when they don't reply in 14 days what do yous do. Volition never purchase from Groupon again customer service so bad. No directly number simply giddy bot messages me
Closed business relationship without any caption! (Common)
Airtight my account without any notification. Using an alibi of Terms violation and threatening me with legal actions seems to be the same treatment they give to anyone who dares reaches out for more data.
While attempting to purchase 2 groupons with their new user discount code, the site kept erroring out. Eventually the groupons were purchased and I idea everything was good. I went to cheque today and the account was terminated. I "chatted" with customer support for hours because Groupon probably decided that information technology was easier to be a heartless entity over text.
Conclusion: Groupon has the correct to terminate accounts without whatever explanation, and hide behind the law if anyone wants to learn if their account was hacked.
Worst experience ever
Worst experience always. Got scammed, no activities and And my credit menu was hacked on their website. Groupon not offer other resolution than to provide details to the merchant which will never reply as they are scammers.
I was a loyal user from Groupon French republic, this got me vaccinated, I will never utilise Groupon over again ! Run!
Buyers : BEWARE !!!
Buyers BEWARE : I want to buy something for my credit menu on file got charged for it once and unbeknownst to me two days after I get an unknown charge for absolutely cipher I'd only one purchase with these people 1 buy which deducted from my credit carte du jour then I become an unknown charge for $22 went online to chat with a representative and said it was a pending charge ending of what and she couldn't reply me if she wanted to finish the chat correct abroad and that can see yous speak to me horrible experience you've been warned I think I did my adept act of the day today I allow him know all you guys no don't do it these people are thieves
Poor customer service …
I ordered ii items on the 26th Feb with the understanding that They would make it within 7days.1 particular finally arrived on 7th march and 2nd on 9th march.to be honest they weren't fifty-fifty worth waiting for, very poor quality and fit.
Spent almost five days trying to return and refund with no success out of either email,or messanger volition not exist using over again.
No Refund / Good Luck
Purchased tix to a Vegas show. Was told by the venue subsequently, that they didn't have seats available for that night, come back adjacent month. The show but runs 2 nights a week, and I'grand visiting from Canada, so I can't come dorsum. The Tix also expire earlier the next month.
Groupon refused to refund me and said the "fine print" stated their non responsible for availability.
Then they oversold the venue? And that's my fault? And where does this money go? I didn't receive merchandise or a service.
This company just sells whatever they can and they don't even know, or care, what that production or service is.
Allow me tell you to even ask for a refund has cost me a one-half hr of my fourth dimension while they enquire me to upload my conversation with the vendor, find my previous emails with them, give them all the same info they already have, etc.
They said information technology may take 7 days to process while they investigate. I never heard anything from them. I contacted them over again and even though I had the merits number, they wanted all that information once more - the venue, the show, the emails, etc.
They said it was resolved already and I said kickoff I heard of information technology.
First fourth dimension I've used Groupon and it volition be my final. Your mileage may vary, but why take the chance? They don't care, they accept so many customers that book will take care of their bottom line.
Stay articulate of these fraudsters
Stay clear of these fraudsters. Worst customer service there is. Bought cinema tickets, redeeming did non work, no refund so far. Customer support merely said "sorry" and that's that.
Groupon Unreasonable
I requested consideration to refund my Groupon tickets to a theme park. The person on the chat line refused to allow me to escalate the request as I wanted to talk over it with someone who has higher authority. Shortly after I was told to individual message Groupon about my state of affairs. I did and shortly afterwards that I was told the fine print says no refunds. NO KIDDING - thats why I wanted to escalate to someone that has higher say-so and consider some extenuating circumstances. Also. since yesterday, I have received two emails from the chat line representative promoting Groupon and how skilful information technology is - really! This is "Rubbing salt in the wound". The last blow is I was looking to give the tickets to someone but the fine impress says its not transferrable. It amazes me they will not consider anything to soften the blow, particularly considering they have non take to spend whatever money to facilitate my tickets. If not a refund, a credit, dates extension, etc... would testify consideration and commitment to their customers. TREAD SOFTLY WITH GROUPON, NOT VERY FLEXIBLE WITH CUSTOMERS!
I am the director at a business that…
I am the director at a business organisation that has a fraudulent gift carte du jour on groupon's site. I have tried to find a phone number, reached out through e-mail, reached out on their chat back up, reached out to merchant services and it is the biggest pain to become this handled. My biggest complaint is that there is a lack of customer service to resolve our problem. We accept customers who purchased this upset at united states of america for not accepting information technology and it is causing them to not come back. Equally a pocket-sized business organisation that matters tremendously and this company has no intendance whatsoever to handle this rapidly. The people purchasing these gift cards aren't getting refunded and some random person is stealing their money and no one at Groupon cares because I don't have an email associated with the account who created the fraudulent advertisement. On acme of that information technology is waisting our businesses time and money to get this handled with.
GROUPON REFUSES TO REFUND CANCELED PURCHASES!
Im permanently disabled on a set up income and I use Groupon for their Discounts. Recently, Groupon is refusing to refund purchases made that I am entitled to. I take requested multiple times by email the need to resolve this matter and I'yard constantly dismissed! I'm just trying to go what's rightfully mine. I've sent them Proof of pictures of the original purchases with pricing, pictures from my bank account showing refunded amounts, Groupon account showing pre-existing transactions for account credits and they proceed proverb Everything has been refunded. If I had existing Groupon credits on my account and Fabricated purchases using those credits but later canceled those transactions,I should not simply be refunded with my purchase money but too the pre existing credits. Groupon not only didn't refund my purchase money they wouldn't give me dorsum my pre-existing credits. In improver to non allowing me to speak to direction to get this mater resolved. Till this day no one has chosen me back. This is very unprofessional to say the to the lowest degree. This has been very troubling and I can't believe a company similar this would be so dishonest. On 2/11/22 I purchased 7 Groupons in which I canceled ALL TRANSACTIONS CONDUCTED. In addition to those transactions I had two pre-existing credits already applied to my Groupon business relationship which were available for firsthand employ. I have uploaded all documents in question.
1.) One stating the original purchases of 174.75 and 120.91 withdrawn from my bank.
2.) Ii Trade-in credits of the pre-existing credits.109.86 earlier membership disbelieve.
3.) The seven items purchased on 2/xi/22 with their purchase numbers attached.
4.)Pictures of Five transactions that were refunded.
5.) Current Groupon Credits on system. Lower then owed.
I made 7 purchases and only five refunded. I should have credits should take nine TRANSACTIONS TOTAL REFUNDED!
I'd give a no star if I could
I'd give a no star if I could . I received a defective n leaking perfume. They work with a third party n will not help me. Keep sending me the same letters " we've escalated this" however the customer service rep stated zilch had been escalated n on my tertiary , 4th effort they cant even send a return postage it'south under xxx$ God foreclose they take intendance of their customer. This represents Groupon not whatever tertiary party. Amazon would accept care of situation and then handle the third party on their own. Careful with this company !
Long time user
Long fourth dimension user. Amazing company that I truly feel is honest. Have helped me more times that I can count.
Recently got a total refund on a hotel we couldn't use due to weather.
Merely company I experience obligated to give a shout out as well. Love them
Source: https://www.trustpilot.com/review/www.groupon.com
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